by John Burchfield
Communication has changed over the last 10 years (yes, that’s the kind of insightful and edgy observation you can expect from this author). You can see the changes in the Millennial generation, which often favors Facebook and texting over phone calls and in-person contact. A similar trend with eDiscovery data collection procedures has emerged as technology has advanced.
From web collection to remote collection portables, or even our own proprietary Remote Governance and Collection (RGC) platform, data collection no longer requires a digital forensics expert showing up at your door.
The capabilities of these other data collection procedures are making many wonder about the future of on-site data collections. Is there a chance that remote collection will do to electronic data collection what texting did to casual phone calls?
At DSi, we have invested in these newer data collection procedures, but we’ve also maintained our on-site data collection capabilities. While I’m excited about the latest innovations in data collection, don’t assume on-site collections are going the way of the rotary phone just yet.
The advancements in data collection procedures are similar to the changes in the ways we communicate in our everyday lives. In both areas, technology has made amazing strides in how we operate, but traditional methods are still relevant. Take a job seeker for example. LinkedIn is a great way to network, but it often can’t beat a face-to-face meeting. In a similar way, in-person contact is still beneficial in eDiscovery. For example, at DSi our certified team of eDiscovery experts has performed hundreds of data collections and analyses for criminal, civil and internal investigations. We bring our experience and equipment to your door. You don’t have to do a thing.
In-person contact is often easier than technology-based communication. It is often easier to accomplish your goal in one phone call than with several back-and-forth emails. This applies in eDiscovery as well. With the expert on site, all you have to do is make sure to give him or her the devices from which data needs to be collected. Even though some Millennials cringe at the thought of face-to-face contact, it can be valuable in a professional setting, including electronic data discovery.
While we haven’t abandoned onsite collections, there are cons to this data collection procedure as well. Even though it is direct, it may take more time for a digital forensics specialist to get to your office to perform the collection—and the specialist is limited to working during office hours. It can also be a more expensive option unless you have a specially trained in-house IT department that can handle data collection.
There is no one data collection method that will work for your needs every time. Just like circumstances help you decide between sending an email, making a phone call and posting to someone’s Facebook timeline, the circumstances of the case you’re working on will help you choose the right data collection procedure.
No matter what type of collection you choose, our experienced digital forensics team is trained in the proper techniques and procedures to collect your electronically stored information, ensure data integrity and preserve chain of custody. We’re here for you.
P.S. You can reach us at our office or by phone, email or any of our social media sites. We value all forms of communication.